This tutorial will show how we can filter leads or contacts based on specific criteria in Zoho CRM. Criteria can be different, but the process will be the same. You can apply filters on any module, no matter it’s Leads or Contacts or any other module.
Example: Let’s suppose we want to find Leads which has no emails.
In the filter’s search field, type Email to quickly get into it, otherwise, you can manually scroll to find your required field.
Check the Email field, and relevant criteria menu will be expanded.
From the dropdown, select “is empty.” 
Click on an apply filter
All the leads with an empty email address will appear here. Currently, it’s displaying no leads, as all the leads have emails in them.
Similarly, you can add more criteria like contains, does not contain, is, isn’t, starts with, ends with, is empty, is not empty, is blocked, and is not blocked.
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Watch the below step by step video tutorial on how to Filter Leads in Zoho CRM.