Luckily, folks at KG CRM Solutions are pretty crafty. One of the best things they created is custom AI-powered chatbots that utilise the power of OpenAI’s models.
That means that you (without any coding skills) will able to create a customised chatbot that enables you to edit your content for conciseness, adjust it to bot tone of voice and pinpoint where you’re going wrong.
However, AI-driven chatbots and chatboxes are not reserved for writers, you can also use them for specific purposes like frequently asked questions, support events with customers and translating corporate jargon into plain English.
Let’s dive into the articles and walk through exactly how to create an AI-powered chatbot with KG CRM Solutions! We can help you to get the best chatbox and chatbot setup services without any coding experience.
Quick Overview: How to create a chatbot with KG CRM Solutions
Here’s a quick overview of how to create a chatbot with KG CRM Solutions, though we’ll go into more detail down below.
You’ll need to connect with authorized partners of Zoho in India and Zoho SalesIQ’s enterprise-ready AI chatbot software to get started!
- Head over to kgcrmsolutions.com to get the best AI chatbot software for your website
- Get the best Zoho SalesIQ consultation and create your AI-driven chatbot
- Start from Scratch and name your chatbot
- Customize your chatbot’s settings with KG CRM Solutions
- Share your chatbot as a public link, embedded in your site, or within an Interface with certified Zoho developers
We at KG CRM Solutions will lend your team a helping hand and drive deeper customer engagement with Zoho SalesIQ’s AI chatbot software!
Must Read: Benefits of Reconciling Your Bank and Credit Card Accounts in Zoho Books
What is Zoho SalesIQ?
Zoho SalesIQ is a comprehensive live chat and website tracking software designed to help businesses engage with website visitors in real-time. It offers features such as live chat support, visitor tracking, lead scoring, and analytics, allowing businesses to identify and engage with potential leads effectively.
Zoho SalesIQ also integrates with other Zoho applications like CRM and Desk, enabling seamless data synchronization and enhancing overall customer management capabilities.
Overall, Zoho SalesIQ helps businesses improve customer engagement, increase lead generation, and enhance the overall website visitor experience.
How Can You Make a Chatbot with Zoho SalesIQ?
To create a Zobot in SalesIQ, you have to follow these steps:
- Within the Zoho SalesIQ dashboard, proceed to Settings > Bot, and select Zobot.
- In the bot builder interface, assign a Name to your bot.
- Next, select a platform for organizing, configuring, and training your assistant. Available platforms include
- Codeless bot builder, SalesIQ Scripts, Zia Skills, Webhooks, Watson Assistant, and Azure Bot Service.
- Click on the “Next” button to continue.
- Craft a description for the bot that elucidates its key attributes to visitors.
- Select the brand where you intend to deploy the bot.
- Subsequently, link the bot with a specific department. All departments affiliated with the chosen brand will be presented for selection.
- Select the deployment platform for the bot. Presently, options include Website, Mobile, Facebook Messenger, Instagram, and WhatsApp.
- Next, establish the working hours for your bots. These hours should align with your business operating hours and operator availability.
- Click on the “Next” button to proceed.
- Configure your Zobot by selecting its audience, and specifying which visitors you wish the bot to engage with.
- During the process of transferring the chat to a human operator, you have the option to deliver a personalized message to visitors.
- Lastly, select the “Create” button.
- You’ll be redirected to the appropriate platform to construct your Zobot. Once the bot is created, select “Save” and test its functionality. Then, click “Publish” to deploy the bot within the designated brand.
Benefits of the Best AI Chatbot Software for Website
Here are the benefits of the best AI chatbot software for websites:
- Easily create an AI chatbot with our codeless chatbot builder
You can create a powerful chatbot for your website effortlessly using our intuitive chatbot builder. With our code-free interface, design your chatbot flow with drag-and-drop functionality and input your bot responses. No coding is required to automate your live chat operations efficiently.
- Answer common customer queries with our best AI-driven chatbot
You can streamline your customer support by automating responses to frequently asked questions with an Answer bot. A pre-built AI-driven knowledge base chatbot ready for deployment. However, the answer bot comprehends natural language queries using Zoho’s proprietary AI technology and promptly delivers relevant answers sourced from your knowledge base.
- Add AI capabilities to your guided flow chatbot with Zoho
No longer do you need to decide between a guided flow chatbot or an AI chatbot for your website! Zoho SalesIQ’s chatbot builder offers the perfect blend of both. You can integrate AI chatbot capabilities, such as Answer bot, into your guided flow chatbot to create a powerful hybrid bot solution.
- Deploy AI chatbots across channels with Zoho
Extend the reach of automation beyond websites and mobile apps by deploying chatbots on your social media and instant messaging channels. With AI-driven chatbots, you can assist your followers and customers round the clock with the convenience of chatbots.
- Power your chatbot with the AI technology of your choice
Our best AI-driven and custom chatbot software solutions also let you create AI chatbots with technology you may already be using like Dialogflow, Microsoft Azure, Hik and IBM Watson.
Also Read: Cloud Based Zoho CRM tools
Build a Conversational Chatbot for your Website with KG CRM Solutions
Building a conversational chatbot for your website with KG CRM Solutions can greatly enhance your customer engagement and support capabilities. We provide the best Zoho consultation services in India providing tools like Zoho SalesIQ and Zoho Desk that can help you create and integrate a chatbot seamlessly.
Here’s a step-by-step guide on how we create one:
- Sign Up/Login to your Zoho account
- Access Zoho SalesIQ or Zoho Desk: Depending on your requirements, choose either Zoho SalesIQ for proactive engagement or Zoho Desk for a customer support-focused chatbot.
- Create a Chatbot Profile: In Zoho SalesIQ or Zoho Desk, create a new chatbot profile. Define its name, avatar, and other relevant details to personalize the chatbot’s appearance.
- Define Goals and Use Cases: Determine the primary goals and use cases for your chatbot. Whether it’s lead generation, customer support, or product recommendations, having clear objectives will guide your chatbot development.
- Design Conversation Flow: Use the built-in chatbot builder tools to design the conversation flow. Create a flowchart outlining the different paths users can take when interacting with your chatbot. Use conditional logic to handle various user inputs and intents.
- Integrate with Zoho CRM: Ensure seamless integration with your Zoho CRM system to track and manage customer interactions effectively. Zoho provides easy integration options for Zoho CRM, allowing you to access customer data and personalize interactions.
- Implement Natural Language Processing (NLP): Incorporate NLP capabilities to enable your chatbot to understand and respond to natural language inputs more accurately. Zoho SalesIQ and Zoho Desk may offer NLP features or integrations with third-party NLP providers.
- Test and Iterate: Thoroughly test your chatbot to identify any bugs or usability issues. Solicit feedback from beta testers or internal team members and make necessary improvements based on their input.
- Monitor Performance and Analytics: Continuously monitor your chatbot’s performance and gather analytics data to track key metrics such as user engagement, conversion rates, and customer satisfaction. Use this data to make data-driven decisions and optimize your chatbot over time.
By following these steps, you can create a powerful conversational chatbot using Zoho that enhances your website’s user experience and helps you better engage with your customers.
New to AI Chatbot Software? Here are the FAQs To Guide You!
What is an AI Chatbot?
An AI chatbot on a website employs artificial intelligence (AI) and natural language processing (NLP) to comprehend customer inquiries and provide relevant responses.
What is a website chatbot?
A website chatbot is a software application created to engage with website visitors, offering real-time assistance, information, and support via interactive messages.
What is the need for AI chatbots?
In today’s business landscape, customers increasingly anticipate continuous support, necessitating the employment of staff to manage multiple shifts and intricate roster scheduling—a costly and complex endeavour.
AI chatbot software like Zoho SalesIQ offers a swift solution to this challenge. Apart from delivering round-the-clock assistance to customers, they mitigate the risk of strained interactions resulting from overburdened support agents and dissatisfied clientele.
What is an AI chatbot builder?
AI chatbot builder software assists businesses in crafting AI-driven chatbots for their websites, leveraging AI technology. These platforms enable businesses to automate interactions with both prospects and customers.
Conclusion
In conclusion, leveraging custom AI chatbots presents an exceptional opportunity to scale your business and enhance customer engagement. By harnessing the power of cutting-edge AI technology, such as Zoho SalesIQ, businesses can automate communication processes, provide round-the-clock support, and efficiently manage interactions with prospects and customers.
With features like real-time chat support, visitor tracking, and seamless integration with other business tools, Zoho SalesIQ empowers businesses to deliver personalized experiences and drive growth.
Investing in a robust AI-powered chatbot software solution like Zoho SalesIQ can revolutionize your business operations, streamline customer interactions, and ultimately, propel your business to new heights of success in the digital age.
Let’s connect with authorized partners of Zoho in India to get advanced AI chatbots without any coding experience and move ahead!